Verification of Identity (VOI)

A VOI check confirms the identity of a person. You must verify your identity in order to complete the conveyancing process.

You can complete the check using proof of identity documents such as an Australian or foreign passport, drivers licence or photo card, birth or citizenship certificate, Medicare, Centrelink or Department of Veterans’ Affairs card.

After your fincne has been unconditionally approved, you will receive a text message from a number named 'ID Secure' with a link to your VOI check.

• You must take an action to the SMS request within 96 hours as links will expire if you don’t complete the VOI within that given period.

Alternatively, you can complete a VOI check offline at an Australian Post Office, through a face-to-face interview. If you chose to complete the check offline, please contact us for more details as this procedure is more complicated.

A VOI check is valid for 2 years, even for a subsequent property that you may purchase.

The Client authorisation is a mandatory form that enables you to authorise us (your lawyer/conveyancer) to act on your behalf as an agent and sign documents specific to your property transaction.

Client authorisation allows us to:

• sign documents on your behalf as required for the Conveyancing Transaction(s); and
• submit or authorise submission of documents for lodgement with the Land Titles office; and
• authorise any financial settlement involved in the Conveyancing Transaction(s)
• This includes documents relating to :
  • Transfer of land
  • Mortgages
  • Caveats
  • Priority notices

By signing the form, you acknowledge that you are bound by any documents required in connection with a Conveyancing Transaction that the Representative signs on your behalf in accordance with this Client Authorisation.

This Client Authorisation may be revoked by either you or the Representative giving notice in writing to the other.

Client authorisation can be given for a single transaction or as standing authority till it is revoked.