Department of Home Affairs contact number

Amasha
September 8, 2025
Last updated October 11, 2025
4 min read
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Official contact numbers for Department of Home Affairs

  1. General Enquiries (Australia-based):
    • Phone: 131 881
  2. For Overseas Applicants:
    • Phone: +61 2 6196 0196
  3. Citizenship Enquiries:
    • Phone: 131 880

What are the opening hours of Department of Home Affairs?

You can talk to the deaprtment between 9:00 AM to 5:00 PM (local time), Monday to Friday (excluding public holidays).

Other ways to contact Australian immigration department

  1. Postal address:
    1. Department of Home Affairs
      GPO Box 9984
      Canberra ACT 2601
      Australia
    2. Department of Home Affairs
      PO Box 25
      Belconnen ACT 2616
      Australia
  2. Web forms:

There are various forms for different visas and enquiries, available in both online and paper formats. You can find all of them here.

  1. Immi Account:

If you have a registered ImmiAccount which you created, you can check your status of and updates of your application.

FAQs

Find answers to commonly asked questions

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Keith James

Keith James

Keith is a graduate of Monash Law School. He moved to Melbourne, Australia in 2014 and has a passion for working with migrants, who aspire to call Australia their dream home. Being a migrant himself, he has a tremendous capacity to empathise with the problems his clients face and focuses on providing them with outcomes that leads to Permanent Residency in the shortest possible time.

Keith practices in all aspects of Migration law, with a particular focus on Skilled Migration and Family visas. He stays abreast on the latest updates in state nomination criteria and has a wide range of options available to assist his clients navigate their migration aspirations.

  • LLB (Monash University, Australia)
  • Member (Law Institute of Victoria)
  • Member (Migration Institute of Australia)

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Ranil Senavirathna

⭐⭐⭐⭐⭐ Highly Recommended! Huge thanks to MJ Legal! They made the whole visa process so smooth and stress-free for us. Thanks to their amazing expertise and guidance, my wife's visa got approved without any issues. If you are looking for a highly professional, fast, and reliable immigration lawyer in Melbourne, this is the place. Absolutely brilliant service!

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jasleen dhillon

jasleen dhillon

I would like to express my sincere appreciation to MJ legal, particularly Keith! During a very stressful and uncertain time with my visa situation, Keith provided me with exceptional guidance, clear advice and reassurance. Keith was extremely helpful and supportive which gave me immense confidence toward the team. The team also handled everything professionally, smoothly and with genuine care. Tamasha was also incredibly helpful and assisted me with every question and concerns I had throughout out the process. Thank you very much Keith and team!

2 weeks ago

Sachitha Praveen

Sachitha Praveen

Big thank you to Keith and the team at MJ Legal for all the support and guidance throughout my visa process. I’m very grateful for my recent visa grant and highly recommend their professional service!

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Sachin Wijesirivardhana

Sachin Wijesirivardhana

I highly recommend mr. Kieth James , Thamasha and mj legal team for any kind of visa matters. They’re not just migration agents, they’re knowledgeable migration lawyers in the industry. I had a great experience with them working in my visa, and helped me successfully obtain my 482 visa during a very challenging time.

4 weeks ago

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Sarah Johnson

Excellent service from MJ Legal. They handled my visa application professionally and efficiently. Highly recommend their expertise in immigration matters.

2 weeks ago

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