Department of Home Affairs contact number
Image

Whether your applying for a visa, seeking updates on your visa application or your citizenship queries you can contact the Department of Home Affairs. This blog will cover:
- Offical contact numbers
- Opening hours
- Other ways to contact Australian immigration department
- FAQs
Official contact numbers for Department of Home Affairs
- General Enquiries (Australia-based):
- Phone: 131 881
- For Overseas Applicants:
- Phone: +61 2 6196 0196
- Citizenship Enquiries:
- Phone: 131 880
What are the opening hours of Department of Home Affairs?
You can talk to the deaprtment between 9:00 AM to 5:00 PM (local time), Monday to Friday (excluding public holidays).
Other ways to contact Australian immigration department
- Postal address:
- Department of Home Affairs
GPO Box 9984
Canberra ACT 2601
Australia - Department of Home Affairs
PO Box 25
Belconnen ACT 2616
Australia
- Department of Home Affairs
- Web forms:
There are various forms for different visas and enquiries, available in both online and paper formats. You can find all of them here.
- Immi Account:
If you have a registered ImmiAccount which you created, you can check your status of and updates of your application.
FAQs
Response times can vary:
- Phone inquiries: Several minutes to an hour depending on wait times.
- Web form inquiries: 3–10 business days depending on the complexity of the request.
Try the following:
- ImmiAccount: This portal allows you to track your visa application status and update your information without calling.
- FAQs: The Home Affairs website has a comprehensive FAQ section where many common questions are answered
Latest Insights

Australian permanent residency pathways

Department of Home Affairs contact number
