Department of Home Affairs contact number

Amasha
September 8, 2025
Last updated October 11, 2025
4 min read
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Official contact numbers for Department of Home Affairs

  1. General Enquiries (Australia-based):
    • Phone: 131 881
  2. For Overseas Applicants:
    • Phone: +61 2 6196 0196
  3. Citizenship Enquiries:
    • Phone: 131 880

What are the opening hours of Department of Home Affairs?

You can talk to the deaprtment between 9:00 AM to 5:00 PM (local time), Monday to Friday (excluding public holidays).

Other ways to contact Australian immigration department

  1. Postal address:
    1. Department of Home Affairs
      GPO Box 9984
      Canberra ACT 2601
      Australia
    2. Department of Home Affairs
      PO Box 25
      Belconnen ACT 2616
      Australia
  2. Web forms:

There are various forms for different visas and enquiries, available in both online and paper formats. You can find all of them here.

  1. Immi Account:

If you have a registered ImmiAccount which you created, you can check your status of and updates of your application.

FAQs

Find answers to commonly asked questions

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Keith James

Keith James

Keith is a graduate of Monash Law School. He moved to Melbourne, Australia in 2014 and has a passion for working with migrants, who aspire to call Australia their dream home. Being a migrant himself, he has a tremendous capacity to empathise with the problems his clients face and focuses on providing them with outcomes that leads to Permanent Residency in the shortest possible time.

Keith practices in all aspects of Migration law, with a particular focus on Skilled Migration and Family visas. He stays abreast on the latest updates in state nomination criteria and has a wide range of options available to assist his clients navigate their migration aspirations.

  • LLB (Monash University, Australia)
  • Member (Law Institute of Victoria)
  • Member (Migration Institute of Australia)

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Anthony

Anthony

Updated review 😀 A big thank you to Keith and team, very professional , informative, keeping us up to date during our partner visa process. Having Mjlegal take care of our partner visa application was the greatest decision of my life. 2 words to sum up , incredible team, Mjlegals experience and knowledge of immigration and other law is exceptional. My wife's 820 partner visa has been granted and we couldn't be more excited for the future. We cannot thank Keith and the team for there incredible help in achieving our dreams of life together in Australia. Very reasonable rates, fantastic staff and a complete joy to work with. I would not use anyone else for any legal matters, I give my biggest recommendation on google ever, thank you mjlegal, very appreciated 😊

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darshana hemantha

darshana hemantha

I had an excellent experience with my immigration lawyer Keith, Thamasha, Amasha and the entire team throughout my 482 visa application process. From the very beginning, they were knowledgeable, professional, and always available to answer my questions and guide me through every step. The team made what could have been a stressful process feel smooth and manageable. They provided clear advice, kept me informed of progress, and ensured all documentation was prepared accurately and submitted on time. Thanks to their expertise and dedication, my 482 visa was approved successfully. I truly appreciate their hard work, attention to detail, and commitment to achieving the best outcome for their clients. I highly recommend their services to anyone seeking reliable and professional immigration assistance. Thank you to the whole team for your outstanding support and guidance.

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Ghaffar L

Ghaffar L

very satisfied

2 weeks ago

Ranil Senavirathna

Ranil Senavirathna

⭐⭐⭐⭐⭐ Highly Recommended! Huge thanks to MJ Legal! They made the whole visa process so smooth and stress-free for us. Thanks to their amazing expertise and guidance, my wife's visa got approved without any issues. If you are looking for a highly professional, fast, and reliable immigration lawyer in Melbourne, this is the place. Absolutely brilliant service!

a month ago

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Sarah Johnson

Excellent service from MJ Legal. They handled my visa application professionally and efficiently. Highly recommend their expertise in immigration matters.

2 weeks ago

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